Tourism Unit 10: Vocabulary

To pass this unit, please study the 20 vocabulary words below.
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bedding
sheets, blankets etc used on a bed
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The hotel changes the bedding every two days for guests who are staying more than two nights.
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cart
a small four wheeled trolley used for carrying all items
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Each floor has a storage cupboard for storing all cleaning products and the carts.
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check-list
a document which gives information on all activities which need to be done together with the date
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According to the check-list, you should remove and wash the curtains once a week.
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cleanliness
the state of being clean or the act of cleaning things
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All rooms are kept to the highest level of cleanliness.
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deep clean
a thorough and full cleaning, not done every day
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During the deep cleaning of the room, the carpets were washed, the walls painted and the bedding dry cleaned.
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deodorizer
a chemical or natural preparation used to remove or hide bad smells
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The hotel uses different smelling deodorizer depending on the time of year. In spring they use a flowery smell, in winter they use the smell of cinnamon.
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disposable
intended to be used one time and then thrown away
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The spa area uses disposable slippers so the guests can take them if they want.
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dust
to remove small particles of skin and dirt from something
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You must remember to dust behind the TV.
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filthy
very dirty
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The suite which the band's lead singer was staying in was filthy when he checked out.
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hazardous
dangerous to ones health, either by contact with skin or by breathing in fumes
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The safety training showed the staff how to work safely with hazardous cleaning products.
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laundry
1) the action of washing dirty clothes, sheets etc. 2) clothes, sheets etc which need to be washed
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The hotel offers a complimentary laundry service for guests who would like their clothes washed.
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linens
cloth items for the home such as sheets or pillow cases
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The dirty linens are collected at 3pm each day and are taken away for washing.
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polish
rubbing something in order to make it clean and shiny
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It takes quite a long time to polish all of the metal fixtures in the bathroom.
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replenish
to replace something which was used with a new one
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While cleaning the room, the house-keeper will replenish all toiletries which have been used.
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report
to make someone aware of something either in writing or by speech
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Any breakages in the room must be reported immediately by the house-keeper who cleans the room.
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sanitize
to make something completely clean and free from bacteria
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Special chemical cleaners are used to sanitize the bathrooms in all guest rooms.
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schedule
to set a time or date for something to happen
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The room is scheduled to be repainted at the beginning of July so no reservations are being accepted for that period.
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scrub
to clean something by rubbing it hard with a brush
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The tiles in the shower were so dirty that she spent 20 minutes scrubbing them with bleach.
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supplies
the food, equipment, things which are needed for a particular activity
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Each week the head-housekeeper checks which products were used and orders supplies for the following week.
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turndown
the service of refreshing the room in the evening during the guests absence, typically involving: making the bed, turning on lamps, closing the curtains and leaving a mint on the pillow
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Housekeepers need to be careful not to disturb guests possessions during the turndown service.
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